F A Q

Custom Preservation

Below are frequently asked questions regarding our flower preservation in epoxy resin service.

 

What is your minimum order?

Our custom floral preservation service necessitates a minimum order value of $250, inclusive of coupon usage and discounts. Once this minimum order is met, you can enhance your collection by choosing from our add-on page.

What is Epoxy Resin?

Epoxy resin is a versatile material used in my art pieces for sealing, preserving flowers, and casting 3D sculptures. I work with liquid resin that cures into a solid piece, resembling glass with an acrylic feel. It is a durable material that lasts indefinitely. However, it may gradually amber/yellow due to UV exposure. While ambering is natural and unavoidable, keeping the piece away from sunlight and heat slows down this process.

What should I expect regarding the quality of my floral preservation piece?

I have high quality standards for my work however, perfection cannot be guaranteed as each piece is handmade.

Imperfections are expected, and I aim to transform your florals into unique and original art. You are paying for the time, skill, and love put into your project. I kindly request your understanding that I cannot be held responsible for factors beyond my control, including the survival of the flowers and the natural aging of the resin.

How long does the entire flower preservation process usually take?

The drying process typically spans 2-4 weeks, after which we provide you with a design proposal. Casting your flowers into the final piece takes approximately 4-10 weeks. Please note that unforeseen circumstances or requested modifications may extend these timelines.

What factors contribute to the higher cost of preserving flowers in epoxy resin?

The use of Deep Pour Epoxy Resin kits alone can exceed $300, while custom-made molds add another $300 to the total investment. Silica gel, crucial for the preservation process, starts at a minimum cost of $30 per bag, with multiple bags often necessary to preserve an entire bouquet.

The intricate nature of preservation work demands significant time, often spanning many days or even weeks for a single piece. Labor costs, including skilled craftsmanship, further elevate the overall expense. Additionally, the use of protective gear, such as gloves and masks, adds to the considerable cost.

Various tools, including orbital sanders, mixing drills, heat guns, and vacuum chambers, are essential in the preservation process, each contributing to the overall expenditure. Moreover, consumables like plastic cups for mixing, plastic sheeting, colorants, replacement molds, and other miscellaneous items also add to the overall investment in crafting these meticulously preserved resin flower pieces.

What do you do with leftover Flowers and Pins?

Leftover flowers are disposed of after a week unless specified. Pins andribbons are not kept unless requested.

What is the best way to take care of my resin art piece?

Keep the piece away from sunlight and heat, treat it like glass, and avoid abrasive chemicals. Clean with a microfiber towel and use colorless, gentle oils to restore shine.

What are some key tips for preserving the freshness of my flowers before, during, and after an event?

It’s essential to maintain the freshness of your flowers by keeping them cool and hydrated before, during, and after your event.

Before and after: While refrigerating your flowers when not on display is advisable, it’s crucial to ensure that the temperature is not excessively cold. Additionally, avoid storing your flowers alongside fruits or vegetables in the refrigerator, as they emit gases that can accelerate the spoiling process.

If you’re unsure of the temperature of your refrigerator, placing them in the coolest room, not in direct sunlight will work as well.

During your event: Be sure to keep your flowers away from direct sunlight and when not being held make sure to have a vase of water to place the stems in to keep them hydrated.

I’m outside your service area, how do I ship my flowers?

To ensure the best preservation outcome for your cherished bouquet, please follow these guidelines for shipping:

1. Timing: Ship the bouquet to our address as soon as possible after the event. Ideally, aim for the day after the occasion to maintain the freshness of the flowers.

2. Packaging: Carefully pack the bouquet to prevent damage during transit. Cut the stems at a slant and make them as short as possible but still being able to wrap the stems in a damp paper towel for hydration. Place the bouquet in a sturdy box, and secure it with newspapers or Kraft paper to minimize movement.

3. Shipping Method: Choose a shipping option that guarantees next-day delivery, such as Next-Day Shipping or Priority Mail. This ensures that the flowers arrive promptly and in optimal condition.

4. Special Considerations: If the event falls on a weekend and next-day delivery isn’t available, aim to ship the bouquet on the following Monday to minimize delay.

By following these steps, you can help us preserve the beauty of your bouquet for years to come. If you have any questions or need further assistance, please don’t hesitate to contact us.

Will my flowers look the same once dried and placed in resin?

Flowers dry differently; vibrant colors stay true, while reds/purples darken, and whites yellow. Thin flowers may develop translucent spots. Some florals dry completely brown. I have extensive knowledge and experience with drying flowers however, I cannot control flower reactions to resin.

How far in advance should I book for preservation service?

Book in advance to secure your spot, especially for memorial pieces. Last-minute requests are considered if possible.

When should I pay for my custom flower order? Can I make installment payments?

Payment is required promptly upon receipt of our invoice. We are unable to secure a slot for your project on our calendar until payment has been processed.

Our invoices offer various payment options, including full payment via credit card or ACH bank transfer.

Alternatively, you have the option to make interest-free payments using Afterpay. Please be aware that Afterpay is a third-party service, and we are not responsible for its terms and conditions.

What is your cancellation and refund policy?

Cancellation made at least three months prior to your event date allows for a refund of all fees, excluding a $200 retainer fee.

Unfortunately, cancellations within three months of the reserved date cannot be refunded, as preparations and material purchases have already commenced in anticipation of fulfilling your order.

What is your return policy and do you guarantee your work?

Our comprehensive Return & Guarantee policy distinguishes us from other Flower Preservationists. For further information, please refer to our Custom Order Terms.

What if my flowers are damaged, lost or stolen?

Full refunds are not offered for lost, stolen, or damaged bouquets while still with you.

Options for Lost or Damaged Bouquets:

A. Clients can send a replica bouquet through their original florist and we will pick it up from there unless the florist is not within our service area.

B. Clients can use their order payment as a credit for any date within 1 year from the scheduled date.

If you have any questions please don’t hesitate to email us at linda@arizonablossomcellar.com